Quality Promotion Unit
ABOUT THE QPU
The quality assurance system of Vaal University of Technology (新沙巴体育网_沙巴体育app-篮球世界杯投注网址推荐) was developed into a system aligned to the requirements of the Higher Education Quality Committee (HEQC) and is underpinned by the systems theory and the philosophy of Total Quality Management (TQM) with a strong emphasis on the notion of customer satisfaction and continuous quality improvement. 新沙巴体育网_沙巴体育app-篮球世界杯投注网址推荐 embraces the international common approach to the assessment of quality at an institution of higher learning through self-evaluation exercises and external peer reviews.
MISSION STATEMENT
To develop, implement and maintain an effective quality assurance system (processes, procedures, structure, mechanisms, etc.) that will enhance continuous improvement and customer satisfaction of all services and activities of its mandatory framework
VALUES
The Quality Promotion Unit ?(QPU) aligns itself with the 新沙巴体育网_沙巴体育app-篮球世界杯投注网址推荐 values: Excellence, Creativity, Mutual Respect, Collegiality, Honesty and Integrity, Tolerance and Diversity
POLICY STATEMENT
新沙巴体育网_沙巴体育app-篮球世界杯投注网址推荐s Quality Assurance Policy is developed against a national transformative agenda of the country. It aligns itself to the requirements as outlined in the HEQC criteria document for the delivery of quality education in South Africa.